PROMOS
CUSTOMER ENGAGEMENT & APPRECIATION
Beyond Transactions: Building Authentic Loyalty In today's competitive landscape, meaningful customer relationships are your most valuable asset. Our strategic engagement and appreciation programs transform routine interactions into memorable brand moments that foster genuine connection. Every touchpoint becomes an opportunity to demonstrate your commitment to customer satisfaction.
Building Customer Loyalty
Meaningful Recognition Creates Brand Advocates
In today's relationship-driven marketplace, authentic customer appreciation has become a fundamental differentiator for successful brands. Companies that implement strategic recognition throughout the customer journey generate significantly higher retention rates than those using sporadic gestures. Thoughtfully timed moments of appreciation—from onboarding welcome kits to milestone celebrations—create powerful emotional connections that distinguish your brand. These tangible expressions of gratitude acknowledge customer value and demonstrate your commitment beyond transactions, transforming satisfied customers into passionate advocates who actively promote your company to others.
WHY WORK WITH US
Your Vision, Our Expertise, Tangible Results
We Go a Bit Beyond
We serve as your dedicated sales ambassadors, with expertise focused on maximizing recall and retention. While others merely supply items, we deliver tangible solutions that create deeper connections with your audience.
Your Business is Our Business
We invest time to understand your unique business challenges, customer journey, and critical timelines. This thorough approach ensures we recommend solutions precisely aligned with your specific needs rather than generic promotional items, keeping your brand top-of-mind when it matters most.
The Brandit Difference
When you choose Brandit, you're not getting a vendor, you're gaining a partner committed to elevating your brand presence through thoughtfully selected tangible experiences that resonate with your audience and transform how people connect with your brand.
From First Impression to Lasting Connections.
Transform Customer Relationships with Branded Experiences
In today's competitive marketplace, meaningful customer connections are everything. Branded apparel and promotional items create tangible touchpoints that transform casual buyers into loyal advocates. Let us help you acheive…
- Increased Retention: Companies with strategic appreciation programs see up to 40% higher retention rates.
- Higher Lifetime Value: Appreciated customers spend 67% more in their third year of a relationship than in their first.
- Word-of-Mouth Marketing: 92% of consumers trust recommendations from people they know, making happy customers powerful advocates.
- Competitive Differentiation: Physical, branded items create memorable experiences that help your business stand out in a digital-heavy world.
- Emotional Connection: Giving customers items they genuinely love builds a strong emotional bond that
From Vision to Reality: The Promo Process
Through our strategic four-phase methodology, we convert your brand identity into premium promotional products that tell your story in physical form.
DISCOVERY
Understanding Your Brand
We identify your objectives, audience, timeline, and budget to develop a strategic promotional approach that delivers results.
SELECTION
Product Curation
We curate the perfect assortment of products that balance creativity, quality, and value while authentically representing your brand.
DESIGN
Creative Direction
We apply your brand elements through innovative decoration techniques that maximize impact and ensure quality representation.
DELIVER
Logistics Excellence
We manage all details from production and quality control to packaging and delivery, ensuring your promotional items arrive on time, every time.
Ready to Strengthen CUSTOMER CONNECTIONS?
Your website is one of your most valuable marketing assets. Let our web development experts help you maximize its impact with a high-performing site that connects seamlessly with your digital, promotional, and physical brand experiences.
Real Results,
Real Reactions
What Our Clients Say
"I sent out three bids for my marketing needs for this year and Brandit was the most responsive and provided great ideas. One company I reached out hadn't even gotten back to me while the other wasn't even close to being comparable to Brandit's creativity, pricing and service."
"I have used Brandit for several projects and they always come through with fantastic pricing and customer service. I highly recommend them."
Southern New Hampshire University
"Thanks to Brandit's generous contribution to the Big Ideas for Building Independence Capital Campaign, Easterseals NH is now better able to serve people with disabilities or special needs. With your support, we raised nearly $2.6 million for renovations to our headquarters."
"It has been an incredible journey! We couldn't have done it without you, and wish to take this opportunity to thank you and your team at Brandit Marketing Solutions for all that you have done and your generous donation."
Easterseals, NH
"Bringing Brandit Marketing Solutions into the CMC-fold is the best thing and most appreciative thing I've done since being at the Hospital."
Catholic Medical Center
"Exceptional does not even begin to cover the work that these people do. I have worked closely with other marketing firms and Brandit tops them every time. From innovative ideas to customer service that rivals the best of the best. I just couldn't speak more highly of them."
Southern New Hampshire University
"The Granite Group, headquartered in Concord, NH, distributes plumbing, heating, cooling, water and propane supplies to contractors and fuel dealers across New England through over 45 wholesale branches and their Online Store. The company also operates 15 retail showrooms under The Ultimate Bath Store name.
Brandit is pleased to say that we have been working with the Granite Group for over ten years which happens to be almost as long as this company has been in existence. In 2020, TGG was named one of New Hampshire's best places to work."
The Granite Group
10+ Year Partnership
"Over my long career, I have been in a position where I have worked closely with numerous vendors/suppliers. I can honestly say that I have never engaged with a company that is as amazing and responsive as Brandit."
"A sincere thanks to the team for the hustle on getting our shirts and tradeshow materials done for our group! You really relieved our pressure and I know it wasn't an easy task. Your effort and turnaround time was and is appreciated. Believe me when I say that I do not take for granted the relationship we have built over the years. Your service is top notch."
C&S Wholesale Grocers
"For almost a decade, the team at Brandit delivered successful and effective marketing solutions, spearheaded the merchandising of the FIRST brand by creating one-of-a-kind products, built, hosted, and managed their very first ecommerce store supporting all programs, staff, partners, sponsors, teams, and customers globally.
In addition, Brandit set up and managed multiple on-site retail stores at their premier Championship events where we serviced over 65,000 attendees. Today we provide web services as well as branded merchandise for regional partners".
FIRST Robotics
"The Brandit Marketing Solutions Ltd Team is wonderful to work with and we appreciate what they do to make us look good! They have expanded their services in recent years to meet whatever marketing needs you may have…from apparel and giveaway items to video and web services to graphic design and printing services, even graphic enhancements for your interior/exterior office space."
"I have worked with this team since the founding of their company and look forward to many more years of working together!"
Boys & Girls Club of Manchester
"The Brandit team is a talented group of creative professionals that I've worked with for years. Top notch!"
Art Murphy
General Questions
You’ll just need to answer these 5 simple questions…
- Do you have an event date?
- What is your budget?
- How many items will you be needing?
- Who is your target audience? Have you considered custom packaging or kitting?
We offer a wide range of branded promotional products, custom decorated apparel, trade show signage, employee gift solutions, uniforms, and more. Whether you’re looking for giveaways, apparel, or high-end executive gifts, we’ve got you covered.
Yes! We have both printed and digital catalogs available, and we’re happy to create curated online presentations based on your goals, audience, and budget.
Definitely. We offer a variety of sustainable and eco-conscious products, including items made from recycled materials, organic fabrics, and reusable alternatives.
Yes. We offer both virtual proofs and physical samples (some fees may apply depending on the product and quantity requested).
Minimums vary by item and decoration method. Screen printed apparel orders have a minimum of 24, embroidered apparel orders have a minimum of 12, and promotional products have varying minimums. We have a number of solutions no matter how big or small the request!
Pricing & Payment FAQ
Pricing depends on the product, quantity, and decoration method. We provide transparent quotes with all customization and setup fees clearly outlined.
Some decoration methods include a one-time setup fee. We’ll always let you know up front so there are no surprises.
Yes! The more you order, the more you save. We offer tiered pricing for large quantities and repeat orders.
We accept all major credit cards, ACH transfers, and company checks. Net terms may be available for approved accounts.
Absolutely. Just let us know what you’re looking for, and we’ll provide a detailed quote with pricing, options, and turnaround times.
Customization & Artwork FAQ
Vector files such as AI, EPS, or high-resolution PDFs are ideal. If you’re not sure what you have, send us what you’ve got—we’ll help convert it if needed.
Vector files (like AI, EPS, and some PDFs) are made using mathematical paths instead of pixels. This allows them to be scaled up or down to any size without losing quality, which is essential for printing crisp, clean logos on products of all shapes and sizes.
Raster files (like JPG, PNG, and TIFF) are made of pixels. These work fine for digital screens or small-scale printing, but they can become blurry or pixelated when resized, making them less ideal for high-quality decoration methods like screen printing or embroidery.
At Brandit Marketing Solutions, we prefer vector files because they ensure the highest print quality and allow for precise color matching and scalability across all types of branded merchandise. If you don’t have a vector version of your logo, we can usually recreate it for you.
Pantone Matching System (PMS) colors—often called Pantone colors—are standardized, pre-mixed ink colors used across the printing industry to ensure color consistency. Each PMS color has a unique code, so whether you're printing a logo on apparel, signage, or promotional products, the color comes out the same every time.
This is especially important for maintaining brand consistency. For example, “red” can look different across printers and materials—but PMS 186 C will always be that exact shade of red.
At Brandit Marketing Solutions, we use Pantone colors to match your brand’s exact hues, especially in screen printing, embroidery threads, and pad printing. If you have a brand guide with PMS values, send it our way—we’ll make sure your colors are spot-on.
Yes! Our in-house design team can help you create or clean up artwork to get it ready for production.
Always. We provide digital proofs for every order, and nothing goes to production without your approval.
We offer screen printing, embroidery, heat transfer, sublimation, laser engraving, debossing, and more—each suited to different types of products and designs.
We offer screen printing, embroidery, heat transfer, sublimation, laser engraving, debossing, and more—each suited to different types of products and designs.
Production & Turnaround FAQ
Most orders are completed in 10–15 business days after artwork approval. Timelines vary by product, and we’ll confirm exact lead times with your order.
Yes! Rush production and expedited shipping options are available—just let us know your deadline and we’ll find the best solution.
Yes, we can assemble and ship custom kits to individual addresses—perfect for employee gifts, virtual events, or onboarding programs.
Shipping & Delivery FAQ
We offer standard ground, expedited, and international shipping options. Shipping costs are based on weight, size, and destination. We can also ship using your UPS or FedEx account.
Yes, we can ship to most international destinations. We’ll work with you to determine the best logistics solution.
Absolutely. We specialize in multi-location fulfillment, whether it's a few sites or hundreds of individual addresses.
Yes. Once your order ships, we’ll send tracking information and keep you updated on its delivery status.
Order Issues & Returns FAQ
We offer standard ground, expedited, and international shipping options. Shipping costs are based on weight, size, and destination. We can also ship using your UPS or FedEx account.
Because branded items are made to order, returns are generally not accepted unless there is a defect or error on our part. We’ll always do what we can to make it right.
Yes, we stand behind every product we deliver. If you’re not happy, we’ll make it right.
Apparel-Specific FAQ
Yes. We can add individual names, titles, or departments to garments for a personalized, professional look.
We offer a wide variety of retail and value-focused brands, including Nike, Carhartt, The North Face, Bella+Canvas, Port Authority, and many more.
Yes, as long as the decoration remains the same across all pieces. We’ll help you select the best mix to meet your needs.
Yes, we provide sizing guides for all apparel to ensure the best fit. We also recommend ordering sample pieces when sizing accuracy is critical.
Trade Show Displays & Event Marketing That Command Attention
Serving Manchester, Concord, and the Greater NH Capital Region
Brandit delivers professional display solutions and event marketing that make your brand impossible to ignore. From Manchester and Nashua to Metro Boston trade shows and conferences, we design and produce custom booth displays, branded signage, promotional banners, and complete event marketing packages. Our in-house production and nationwide installation capabilities ensure seamless execution from concept to setup. Whether you're exhibiting at the Boston Convention Center, hosting a corporate event, or activating at local trade shows, our 50+ years of experience ensures your brand stands out, attracts qualified leads, and creates lasting impressions that drive business results.
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Omnichannel Marketing Solutions
Merging creativity and technology for comprehensive brand experiences.
PIXELS
Harnessing digital platforms for impactful brand promotion and audience engagement through strategic touchpoints.
PROMOS
Making the intangible tangible through high-quality promotional items that echo your brand's voice and values.
PLACES
Transforming physical environments into powerful brand narratives that forge connections with everyone who enters your space.